International Customers
International Customers
1. We invite our overseas customers to take full advantage of all Cable Company services, except for the “Cable Library,” which is only offered in the USA. But you can still benefit from the data we collect when audiophiles are trying cables at home in their systems. When we receive feedback on what cables work with what components we track this information in our “Cable/ Component Matching Database.” We can use this data as the source of recommendations for cables and other components for you to use in your system.
If you would like some suggestions for cables and other products to use in your system, please complete our Consultation Form.
2. Lowest price.
Overseas customers can take advantage of the lowest domestic USA prices including discounts and special offers, and can further benefit from favorable exchange fluctuations. Furthermore your purchase is free of all U.S. taxes. Local customs or other levies are for the account of the purchaser. Note: not all products are available for shipment to all locations.
3. Payment for purchases is in advance by credit card (VISA/Barclaycard, Mastercard/Access, American Express, Discover, Diners Club, or JCB), US$ bank draft, Bank Wire Transfer, or Paypal.
4. Freight costs:
We offer free standard airmail for NEW cables and small item purchases over $300, or $38 flat charge for faster UPS or DHL Express service (this fee is only $38 for shipments to North America, Asia, and Western Europe).
We generally ship by airmail or DHL/UPS air courier and you can specify your choice on the order form.
Freight costs for orders under $300, heavier orders, or USED items:
•US Mail to Canada: $14.85 first pound + $2.95 for each additional pound (1kg=2.2 lb.)
•Other International Airmail: $14.85 first pound + $5.95 for each additional pound
•DHL/UPS Air Courier (W.Europe, Asia, Canada, Mexico): $38 first pound + $4.95 for each additional pound
•DHL/UPS Air Courier (E. Europe, Africa, South America): $48 first pound + $6.95 for each additional pound.
